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Return Policy
7 Days Replacement Only
If your product is defective / damaged or incorrect / incomplete at the time of delivery, then call our customer service on (+92) 0300 0804044 to log a replacement request within 7 days of delivery. For device-related issues after usage please contact the service center listed on the warranty card included with your product or alternatively check our Brand Contact List for more details.
This product is not eligible for a replacement if the product is “no longer needed”. “No longer needed” means that you no longer have a use for the product / you have changed your mind about the purchase / the specification does not fit your job requirement / your project does not fit for this machine or equipment / you do not like the product after opening the package.
Conditions for Returns
The product must be unused, unwashed and without any flaws or damaged signs. The product must include the original tags, user manual, warranty cards, freebies and accessories. The product must be returned in the original and undamaged manufacturer packaging / box. If the product was delivered in a second layer of Tool Bazaar (TB) packaging, it must be returned in the same condition with return shipping label attached. Do not put tape or stickers on the manufacturer box. Before returning a supplied equipment the machine / equipment shall be inspected by Tool Bazaar Team.
If a product is returned to us in an inadequate condition, we reserve the right to send it back to you.
Order Cancellation Policy
If the the Customer wish you cancel the order or he/she have mistakenly made the order he has right to inform via WhatsApp (+923102374976), email (support@toolbazaar.pk) or Call us (03 111 444 084). In this Case the Cash on Delivery Orders will not be charged if Cancelled on 1 Day Notice. Hence payment from gateway through banks will be Charged Rs. 200 per transaction without any prior Notice.
In case if you have not submitted any tickets you can click on the link below to submit the ticket.
